Settlement reconciliation audit
Targeted audit of how mobile-initiated payments settle across PromptPay, cards, and bill-pay switches versus what the app confirms to customers.
Audience
Operations and finance teams that inherit breaks when the mobile banking application says “success” while a rail returns a late decline or partial settle.
Outcome
A period-bound opinion on whether customer-facing confirmations align with settlement outcomes, plus a ranked list of break types that need process or disclosure fixes.